Privacy Policy

At Guestasy Global Pte. Ltd. ("Guestasy", "we", "our", or "us"), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information, including data collected via our website, services, and SMS communications.

1. Information We Collect

We may collect the following types of personal data:

  • Name, email address, phone number, and hotel business details
  • Review platform data submitted through our services
  • Communication history (including SMS or chat exchanges)

2. How We Use Your Information
We use your information to:

  • Provide and maintain our services Send relevant updates, alerts, or reports (via SMS or email)
  • Respond to support inquiries
  • Improve the functionality and performance of our services

3. SMS Communication
By providing your phone number and opting in, you consent to receive SMS communications from Guestasy. These may include review report reminders, service updates, appointment confirmations, and support messages. Message and data rates may apply. You may opt out anytime by replying STOP or get help by replying HELP.

4. Sharing and Disclosure
We do not sell your personal data. We may share it with trusted third-party service providers only as needed to deliver our services or comply with legal obligations.