Hotel reputation management software by Guestasy displaying reviews dashboard on laptop
Automated where it counts. Personal where it matters.

Boost Reviews, Rank in AI Summaries, and Engage in 10+ Languages... Without lifting a finger

Guestasy’s Reputation Management System helps you grow revenue with branded QR codes and multilingual responses, optimized for both SEO and GEO (Generative Engine Optimization), so your property shows up where today’s travelers search.

Join our satisfied customers

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Generative Engine Optimisation

What Is GEO? (And Why It’s the Future of Search)

Generative Engine Optimization is the evolution of traditional SEO, built for AI-powered search engines like Google’s AI Overviews, ChatGPT, and Perplexity.

AI leans on reviews for authentic guest signals and responses for structured context. With contextually engineered, structured data, your content is machine-readable, making it easier for AI engines to surface, trust, and recommend you.

With Guestasy, every review reply is GEO‑optimized, so your property isn’t just ranking… it’s becoming the answer.

Features

All Your Guest Feedback, One Powerful Hub
Centralized Reviews Across Every Channel

All Your Reviews, One Powerful Hub

Collect reviews from Google, Booking.com, TripAdvisor, Agoda, Expedia, and more into a single dashboard
Eliminate the hassle of switching between platforms to track guest feedback
Instantly spot trends and opportunities with unified reporting and analysis

AI-Powered, Human-Approved Responses1
Consistent Content, Zero Effort

AI-Powered, Human-Approved Responses

Auto-Post high-quality, engaging responses to reviews
Choose your brand tone and style
Guestasy Aware™ learns and fine-tunes over time
Human specialists ensure accuracy, clarity, and cultural fit
AI gets it done. Humans get it right.

Why Human QA Still Matters… Even with Smart AI

AI is fast, but it doesn’t know your brand. It doesn’t sense tone. And it doesn’t spot nuance like a real human can.

That’s why Guestasy pairs smart automation with real experts.

Our language specialists review every response for tone, accuracy, cultural relevance, and ethical sensitivity, so your replies always reflect your values and sound human, not robotic.


Multilingual GEO, SEO & Upselling
Boost GEO. Outsmart SEO. Drive Upsells.

Multilingual GEO, SEO & Upselling

Native-level replies in 10 languages that feel human - not machine-generated
GEO-optimized language ensures your responses appear in Google AI Summaries and AI-powered travel search
Every review is a story, driving GEO
Context-aware upsell prompts built right into the guest conversation
AI gets you found. GEO gets you featured.

Why GEO Is the New SEO

Search has changed. Google’s AI Summaries and other generative engines now prioritize structured, context engineered, and credible content, not just optimized websites.

That’s where GEO comes in. Allowing AI models surface your property in their answers.

Guestasy builds GEO into every review reply, blending SEO tactics with the structure and clarity AI tools need to recognize your content as trustworthy, relevant, and worth quoting.


QRater1
Drive More Positive Reviews. Catch Negative Reviews Before They Happen.

QRater™

Boost your positive reviews by 20% or more
One quick scan—no apps, no hassle
Catch negative feedback before it hits public platforms
Short, mobile-friendly flows that guests actually complete
Fully branded QR codes match your property’s style
Ditch the Survey. Upgrade Your Feedback Game

Why QRater™ Replaces Surveys… (And Wins More Stars)

Traditional surveys are long, clunky, and often ignored. They arrive too late, ask too much, and rarely lead to action.

QRater™ changes the game.

  • It captures guest sentiment in real time; mid-stay, on-site, and at every touchpoint, so you can solve problems before they become reviews and redirect positive experiences straight to your public ratings.
  • It’s fast, mobile-first, and completely frictionless for guests.

No logins. No apps. No waiting.

  • Just actionable insights that drive better reviews, higher ratings, and stronger revenue.
Why Guestasy Works

Benefits

More Time for Hospitality

Let Guestasy handle your reviews, so your team can focus on guests.

Consistent, High-Quality Responses

Every guest gets a thoughtful, on-brand reply, with zero effort.

Speak Every Guest’s Language

Connect with guests in 10+ languages, reviewed by native-level experts.

SEO & GEO Optimization

Our context-rich responses shape how AI describes you.

Real-Time Guest Recovery

Spot and resolve issues before they go public.

More Engagement, Better Reviews

Boost positive reviews, reduce negatives, and build loyalty.

Increased ADR & Occupancy

Improving your ratings by half a point can elevate revenue.

Your Rating Is Your Strongest Pricing Lever

Guests are willing to pay significantly more for higher guest ratings. The Expedia Group study “The Big Decision: How Travelers Choose Where to Stay” found that a property with a 4.4 guest rating enjoys a +26% pricing premium.

Trusted by the Teams Who Know Guest Experience Best

TESTIMONIALS

Koko Global Hospitality

Rei Matsuda - CEO

“Guestasy has enabled seamless guest review management across our portfolio at Koko Global Hospitality. By generating draft replies to guests, it has enhanced our operational efficiency, while its comprehensive daily and monthly reports have strengthened our reputation management.”

Baan Laimai Resort & Spa

Kanisorn Tongsaen - Director of F&B

"Guestasy is my superhero, bringing all reviews together and helping us respond quickly and positively in multiple languages."

Banyan Group Kyoto

Mariko Kimura - Quality Manager

"The number of guest comments is growing by the day, and I am very grateful for your professional and personal comments your team write."

Nora Buri Resort & Spa

Lloyd Maravilla - General Manager

"In 6 months, our rating went up, and I owe it to Guestasy for helping…

…I'm telling you, Don’t Hesitate!"

Merlin Phuket Hotels & Resorts

Chanon Wongsatayanont - Director

"Before Guestasy, 90% of our reviews went unanswered. Now, every review is replied to in the guest’s native language."

77 Hotels Group

Sunil Ugalmugale - Owner

"Thank you Guestasy for simplifying the most important aspects of our business, guest reviews. Guests satisfaction is at the core of our business."

Ananta Burin Resort

Naiyarat Dankamak - General Manager

"Elegant replies, multilingual support, friendly team—Guestasy is the perfect partner for any hotel that wants to elevate their online reputation."

Ready to Future-Proof Your Guest Experience?

Schedule your free demo to explore how Guestasy fits your needs.