QRater™

QRater boosts more positive reviews and reroutes negative sentiment straight to your team in real-time.
Most happy guests won’t leave a review, unless it’s effortless. Unhappy ones will… after it’s too late to fix the issue.
QRater flips the script prompting real-time feedback, quick recovery, and better review scores.
Drive More Positive Reviews. Catch Negative Reviews Before They Happen.
How It Works
Branded QR Codes at Every Touchpoint
Create unique QR codes for rooms, tables, and anywhere else guests interact.
One-Tap Feedback Flow
Guests scan and leave feedback in seconds; no apps, no logins, no friction.
More 5-Star Reviews
Satisfied guests are nudged to post to platforms like Google, TripAdvisor, or Facebook.
Catch issues before they hit Google
QRater prompts feedback in-stay while there’s still time to fix the experience, increasing your chances of securing a positive review!
Real-Time Issue Alerts
Negative feedback is routed to your team for immediate recovery, before it becomes a public online review.
Customizable Flows & Branding
Tailor the language, flow, and tone to fit your property’s voice and guest journey.
Stop Over-Surveying. Start Driving Ratings.
Guests suffer from "feedback fatigue"—they're overwhelmed with impersonal requests after every small interaction.
→ The Guardian, Anne Karpf
Guest ratings can have a dramatic impact on travelers’ perceptions and willingness to pay
→ The Big Decision - How travelers choose where to stay, EXPEDIA GROUP